I ordered leggings etc. on 26/Jan/2021. I sent an email to vanquish customer service on 28/Feb/2021 since the goods did not arrive for a month. The reply from vanquish just showed tracking number of the cargo. And the tracking number showed no progress (It had not even shipped out.), I sent an inquiry again. But the reply just showed the same tracking number again. It seemed vanquish sent a reply automatically without reading my email. Then I sent several claim letters and they finally sent the goods out on 5/Mar/2021. Though vanquish said it would arrive 6 -10 working days, it arrived on 26/Mar/2021 which was 2months after my order. I thought the goods had never arrived if I did not sent several claims. The PIC was Charlotte and Chelsea.