Seriously Recommend Not Purchasing. Here's Why.
Seriously recommend not purchasing, I'll tell you why. I'll add a star for Chelsea.
So many errors from Vanquish. I've ordered lots of VQ clothing over the years but this experience was by far the biggest retail nightmare I've had.
1: Nov 24 Ordered. Automatic address finder produced wrong post code. Typing manual address seems to be overridden by the automatic address finder.
2: Chelsea from customer services seems lovely BUT the responses to emails are semi-automated. Appears that they see keywords in emails instead of reading the problem in full and replying with correct resolutions.
3: I gave the correct address, VQ Customer services confirmed re-delivery. Sound?
4: Day before delivery, I get refund issued and delivery is cancelled. Checked the FedEx tracker and the correct address was not even in the order.
5: Contacted VQ "Sorry here's 10% off next order".
1 year ago
Vanquish Fitness has a
4.8
average rating
from
2,996
reviews
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