Unfortunately, I discovered quality issues with every item I ordered: the flat foot power rack is missing a washer and didn't have clear build instructions, the prime adjustable bench had chunks of rubber pinched off from the rubber feet as well as an off-center weld, one of the bumper plates came warped out of the box, the barbell has some kind of chemical mark on it from manufacturing that won't come off, the dip bar has some pieces of metal rattling around inside it, and the weight storage plates had sharp pieces of metal on the posts that sheared off metal from the inside of the bumper plate metal collars. I notified customer service on April 1, and after multiple follow up emails I didn't receive a response until over a month later, on May 4. They have still been slow to respond and they haven't resolved the issues as of the date of this review--June 8. The site promises a 100% satisfaction guarantee on their products and to date they haven't honored it.