Rower showed up when it was supposed to and everything looks great but the holes in the two parts of the frame don't line up. The pull pin that keeps the frame together cannot be inserted so the rower is completely unusable. I guess it's possible I'm somehow looking at this thing wrong but I don't think so. Tried finding an assembly tutorial on youtube to double check but couldn't find one. Is there some trick to that part of the assembly? Called the number and was disconnected within seconds of being in cue on 2 of the 3 extensions and after being in queue for 1 hour on the third. Wish I had a rower I could use to get this frustration out hahaha. Yeah not actually funny.