I am giving just one star because customer service is so poor.Item is designed good,but my case didn't charge ecig battery when not connected with charger. I was using Vype from 30.4.2015 to 7.5.2015 still wrestling with empty battery. I wrote to customer support about problems and got back automated reply with id ticket LVP-20224 promising some contact from their agent, but nothing ever happened.So,don't waste money,they don't care after purchase at all.Now I'm using JAC Vapour products with full satisfaction. Frank
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