I am very impressed with the soft feel of the tips on the mouth,very different to the intellicig. The flavour I am using is very cigarette "like", which I am pleased with, as I am not into other flavours e.g cherry. There rechargeable case is fantastic and I recommend purchasing 2, so you never have to wait, whilst recharging. I have to say the whole system is completely reliable in every way . The only thing I feel apprehensive about is the claim that the e-tips should produce a lot more puffs than the intellicig tips. I seem to go through them at the same rate but I am now going to start monitoring them so as I can be sure. Overall very, very pleased .