Ordering online, packaging and free delivery time were all excellent. Having started smoking at 10 years old now at 68 giving up is a real tough battle. Ordinary e-cigs helped me cut down to 5 small cigars a day, then I stalled. The Vype pen delivers about as close to the real thing as I am likely to get, the vapour quantity is ideal and remains consistent, the battery life is excellent as is the recharge time. The e-liquid has a good flavour and does not burn the back of my throat, each capsule lasting 3 to 4 days. After two weeks I am now down to 3 small cigars a day and know with Vype I can cut down further.