I had many conversations with Brad in Customer Services, who proved to be remarkable. Polite, diligent & extremely helpful. In fact I would go so far to say he is the best Customer Service representative I have ever dealt with. With the advent of COVID when absolutely everything ground to a halt, Brad's 'dedication' to his job is admirable & his Employer's are fortunate to have such a wonderful staff member working with them. Thank you Brad - you are great!!