I’ve been with Vuse for 5 years, and I’ve never been more disappointed in a brand I once trusted. The switch to these 20mg pods is a total failure — easily the worst decision you’ve made. The flavors are disgusting. Harsh, bitter, overly sweet, and chemically. They taste cheap and artificial — nothing like what they used to be. The hit is weak, the throat burn is worse, and the satisfaction is gone. It’s actually hard to finish a pod now without feeling sick. Whatever formula this is, it’s garbage. Then you go and raise the price for this trash? That’s the final insult. Loyal customers like me kept this brand alive for years, and this is how we’re treated? You’ve completely wrecked a product people relied on, with zero warning and no option to stick with what worked. I’ve officially dumped Vuse and switched to RELX, and I’m honestly shocked how much better it is. Smooth, consistent, way better flavor — it’s what Vuse used to be before you ruined it. Unless you bring back the original 18mg pods, don’t expect customers to stick around. You lost my trust, and I won’t be recommending Vuse to anyone ever again.