Having smoked for 20 years and tried every method to quit I can honestly say that the ePEN3 has far out weighed my expectations and I am no longer a smoker, happy days. The ePEN3 is a great product and very very easy to use. The service from Vype themselves is exceptional; I ordered on Friday afternoon and opted for their standard postage (2-5 days), my items arrived the very next day, amazing. So glad I was recommended Vype