Since moving to Florida in 2008, I have been a member of Vystar and I have received great service but I received exceptional service yesterday. I had the pleasure of speaking with two phenomenal employees, Danielle and Jessica at the Macclenny, FL location. These two ladies went above and beyond for me. I accidentally deposited a parent plus loan refund check into my account at my neighborhood branch on San Jose Blvd in Mandarin and not one of the joint accounts I have with my son. I was told that I would receive a notification in the mail requiring me to return to the branch and redeposit the check, contact Southern University where my son attends college in Baton Rouge, Louisiana, or contact Federal Loans, my lender and have them replace the check. After waiting for more than ten business days I contacted Vystar but I was told to continue to wait. After more than twenty business days I was blessed to speak with Danielle who patiently listened to me and spoke with someone who could assist. Danielle said she would have an answer by the end of the day. Before Danielle could return my call, Jessica called me to assist as well. The two of them worked together to resolve the issue in a few hours and I am more than thankful and satisfied. It is imperative that we show gratitude for hard work and dedication. These exceptional Vystar employees did not ask me to write a review but I wanted to let Vystar know what valuable employees they have and that they are leading with excellence. The characteristics these two displayed show me they will elevate in their careers. Thank you again, Danielle and Jessica, for extraordinary teamwork, leadership, dedication, persistence, showing empathy, and utilizing your remarkable communication skills. Your service is appreciated and all future promotions are well deserved.