Their customer service is the WORST. I tried using their Majic Touch system to make a payment and let me tell you its no magic!!!! My account is current and I wanted to make a$2000 payment. After entering all the information it said it had to transfer me to customer service. I was on hold for 30 Minutes!!!! So I called back and got a customer service rep that could hardly speak English. He said everything looked fine. Which I already knew. But that he would transfer me to an account rep. What why did I call him if he cant solve my issue. This is not the first problem I have had with customer service. I am paying off my card and going elsewhere. I suggest if you are considering opening account with them DONT!
1 year ago
VyStar Credit Union has a
2.8
average rating
from
271
reviews