They are absolutely the worst credit union ever. First they lost over $1.000 in payments to my loans during their botched system upgrade last year. I was told they couldn’t find my payments even though I provided proof from my bank statement. Then they refused to provide any kind of payment relief when I lost my job, they’ve also ruined my credit, and on top of all of that continued to charge me forced placed insurance even though I had full coverage continually. I’m done with them and ready to move my remaining accounts away from them. I closed my checking account right after they “lost my payments” and never reimbursed me!