Terrible
Ordered wine as 25%off
Paid next day delivery and it never arrived, emailed customer service no response… called customer service and explained!
First off no apologies offered by customer service representative no idea what has happened? I asked maybe I should receive a refund on next day delivery costs? The I was told I would be called back.
No call no wine but taken my money..
Awful customer service Waitrose
Thought better of this business too ☹️😔
5 months ago
Waitrose cellar has a
1.4
average rating
from
16
reviews
