Excellent customer experience. A large size, and heavily discounted, bag of ground coffee (Taylor’s) was out of stock and not due in again for three days. A member of floor staff picked x4 of the smaller size bags (up to the equivalent weight of the big bag!) and charged me the discounted big bag price! Really won my loyalty - they just fixed it without any fuss!
1 year ago
Waitrose has a
2.7
average rating
from
620
reviews
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