Dreadful service , due to deliver a birthday surprise to my son studying in Manchester, champagne, flowers birthday cake, due to a problem with inputting payment they cancelled the order the night before with no contact at all to try and resolve it, even though they process the order nearly the 48 hrs before so where aware of problem . They had lots of time to contact me to try and resolve. They had phone email all my contacts, they made no effort at all and my son’s birthday surprise is ruined, devastated I will never use this awful service again, shocking customer service ! Stay away!
2 years ago
Waitrose has a
2.6
average rating
from
653
reviews