Love their food and in-store customer service, but deliveries are just plain bad. Delivery came incomplete, with dubious replacements (ordered 2x2lts bottle of juice, replaced with 2X1lt instead of replacing with same quantity 4x1lt). Very dry email, not apologising for the forgotten items or acknowledging the suggestion for better replacements. All in all, awesome brand, but I'll start using Ocado.
7 years ago
Waitrose has a
2.6
average rating
from
651
reviews
