Paid for my shopping at the self serve checkout, realised my card was about to go over the limit so the rest would have to be cash, I get to the queue only to be pulled out by the manager the lady at customer services had assumed I was a thief and wasn't paying for my other shopping, put in a complaint this morning, was left mortified by the experience but totally shocked when I stood my ground and explained they still looked at me like I had commited a crime, guy in complaints was helpful and apologised but to be honest I will never shop there again, it's one thing to walk out with an item and be called back but to be in the queue to pay and be accused is ridiculous
7 years ago
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