So upset: Waitrose Christmas delivery failed on 20 counts today. They could not take payment for my amendments early last night and said they would get back to me to take the payment. They never did. I spoke to 5 people. None of them were able to help. ‘Sorry for your inconvenience, we cannot do a thing to help’ was the message. As a result we have not received most of our Christmas order. Extremely frustrating to be treated SO BADLY. This is not the Waitrose I remember in days of yore.
5 years ago
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