Really bad experience with Waitrose Customer Care - really disappointed the company is declining in this way. Was a loyal customer but won’t be anymore! for years. I reported a poor quality product and was treated to the ninth degree investigation over the purchase. Clearly Waitrose clearly believe they cannot possibly sell substandard products and therefore are less than tolerant of anyone daring to complain. How dare I report that the garlic chicken I bought was dreadful - such a ity to see the decline of Waitrose!!
5 years ago
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