Terrible service. They give you a delivery date before you order. Then you order and pay, then they email saying it ‘may’ arrive on the date they’ve given, but it may not...
Wait in all day for it. It doesn’t arrive and no email or contact. Very annoying. Same again the next day. Contact customer services who couldn’t care less and say it will get there soon. No consideration for having to stay in to wait for it or the fact it’s been ordered as the order is actually needed.
Third time I’ve used them as they are cheap and third time this has happened. In future I would rather pay a bit more and get it elsewhere without all this hassle.
4 years ago
Waitrose Pet has a
1.8
average rating
from
43
reviews
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