Waitrose Pet Reviews

3.40 Rating 5 Reviews
60% of reviewers recommend Waitrose Pet
44 Review Views (past 24 hours)
12PM - 2PM
0 Review Views
2PM - 4PM
21 Review Views
4PM - 6PM
0 Review Views
6PM - 8PM
0 Review Views
8PM - 10PM
0 Review Views
10PM - 12AM
0 Review Views
12AM - 2AM
0 Review Views
2AM - 4AM
23 Review Views
4AM - 6AM
0 Review Views
6AM - 8AM
0 Review Views
8AM - 10AM
0 Review Views
10AM - 12PM
0 Review Views
12PM
12PM
Are you a business owner?
See Business Solutions

How would you rate Waitrose Pet ?

Your Rating
Tell us how Company made you happy
Minimum 10 characters
What's your name ?
Leave this blank if you'd like to publish your review anonymously.
(Optional)
What's your email?
We need your email address to verify that your review is genuine
BOOM! Your review is being processed!

Thank you for helping other customers to make an informed decision.

Why not write another review on a recent company you have used and be in with a chance to win £250 Amazon Gift Card. Review Another Company

"Best prices for pet products with free shipping. Placed an order on Bank Holiday Monday and got shipped the same day."
Helpful Report
Posted 4 months ago
"I have ordered from Waitrose Pet twice and both times have just been a pain. I ordered a batch of tinned & dry dog food and some dog treats, about 10 days later I got a email to say that the tinned food is out of stock so we wont be receiving it and we will receive a refund. I looked online and the food was still available to purchase on the Waitrose Pet website, I questioned this and they said they will be receiving more of the food from there supplier in the next few days which is why they didn’t put it as out of stock on there website. They decided to cancel our wet food order and give us a refund as to not hold up the rest of the order. A few days later we emailed them to make sure the wet food was available, they said yes so we ordered some more with some dog treats. Two weeks went past and no food arrived and no email to advise when delivery would be. We emailed them and they advised the wet food would arrive the following day but they no longer have the treats and will refund us. Out pet food isn’t easily available, we cant get it from a store we have to order online. We ended up waiting about a month for the wet food, our dog is only a puppy so he cant just eat any old food and the food we buy is grain free as he has a sensitive stomach. Not to mention we didn’t get all our order again, we haven’t received the refund for the treats yet so no doubt I will have to contact them again. Its not the type of service I expect from anyone but especially not Waitrose."
Helpful Report
Posted 5 months ago
"Ordered a dog harness online for pickup. Not told until after completing the order it will take 9 days to pick up the item. At 18:00 on the day before I was meant to pick up my order I received a email saying sorry, we've cancelled your order and will receive my refund in 2 more days. Totally unacceptable customer service. Will not be using Waitrosepet again."
1 Helpful Report
Posted 5 months ago
"Great service, great delivery and efficient!"
Helpful Report
Posted 1 year ago
"Very easy website get my dog food next day delivery brilliant"
Helpful Report
Posted 1 year ago
Waitrose Pet is rated 3.40 based on 5 reviews

Start Your Free Trial Today

Send 400 review invitations for FREE!

Get ready for our phone call!

We'll call you shortly. If you'd like to speak to us right away, please just call us on +1 213-325-5109 .

Alice, Customer Support
Cookies help us improve user experience. They are also used for statistics, quality assurance, social media and for marketing. By using our website you consent to all cookies in accordance with our User Privacy Policy and Business User Privacy Policy.
Close This