Just beyond terrible. I can't believe Waitrose gives its name to this pet food business run by Monster on its behalf. The website says service is back to normal, but when you call customer service to find out where your order is, a guy tells us we are living in unprecedented times and deliveries (by Yodel) are delayed. After waiting in for a total of 18 hours for an order worth £118, I had had enough, rang to cancel, and asked for a refund. The order I then made from a competitor was cheaper than Waitrose Pet, even with express delivery.
4 years ago
Waitrose Pet has a
1.8
average rating
from
43
reviews
