Hi, I have used this website twice over the years, and I am just leaving this review so that others know this is a reputable company, and they dispatch their items in good time. Both my orders arrived promptly from the EU to the UK, which I was impressed with. Paying by bank transfer is safe, just remember to include your order number as the reference. They also leave nice little extras in your parcel, like tea leaves from Ecuador, which was a nice touch, and well-wishing messages on the labels. All in all a good company and I would definitely use them again.