Thank you so much for making these medicines available! One small mishap with shipping around a year ago but other than that, excellent service/product.
Copied from my email to the support team: "Hi, actually I did have an issue. I didn't want to seem like I was trying to get some free merchandise so I chose not to reach out, and it was also my fault initially.
I had put in the wrong address (my buddy's who had long since moved out), and was able to get in touch with your support team right before you guys had shipped the item and requested for the address to be corrected to my home address. I had gotten a response stating that the address had been successfully updated but unfortunately something went wrong and the package still went to my buddy's old address.
I should have made an effort to intercept the package before it had arrived at the false address but due this phone feature of saving a name with the address details, the package itself was not even addressed to me. I thought maybe I could get the new residence to work with me and give me it but I was unable to get in touch with anyone there and the landlord would not help me as it is there right to privacy. I just took the loss and tbh it was originally my fault for applying the wrong address but I was wondering why the address hadn't updated even though I was Informed that it had been?
Ultimately, i don't expect anything from it and it was coming up on a year ago now, but it was quite a hefty loss at $200 (1 KILO MIMOSA HOSTILIS ROOT BARK POWDER), just figured I best mention it.
Thank you guys so much for making these medicines available, you people have done so much for my mental health and substance abuse battles. I will be a lifetime customer regardless of this mishap!!! ❤️ ❤️ "
3 weeks ago
Waking Herbs has a
4.7
average rating
from
4,886
reviews
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