I had trouble making an online purchase, tried numerous times and had a friend try with his credit card to make sure it’s wasn’t mine. The payment process did not work for him either. I had to leave a message via messenger and made the purchase through that Avenue when a customer service person rang. Unfortunately she continued to try and blame my bank even after I explained that I had tried another bank card she was also a little rude and was more interested in upsaling me. The only reason I continued with purchase is I know my daughter would love this for Xmas but I was not impressed … let’s hope delivery is with out incident 🤞