My husband and I stayed at Studley Castle recently and I had reason to contact them when we arrived home. This was a very difficult thing to do!!! Eventually I made contact with a Customer Service gentleman named Lewis Williams. Lewis was amazing, he was diligent, very polite and extremely helpful. I highly commend the young man and hope that Bourne Leisure recognise what an asset Lewis is especially as their reputation needs a big boost!!!
2 years ago
Warner Leisure Hotels has a
2.4
average rating
from
217
reviews
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