Comfortable room. Kind and efficient housekeeping staff. Problems.... I planned to swim every day but the changing rooms and showers were out of bounds. I was advised to arrive in my swimsuit, dry off at a chair, then return to my chalet!! I was not going to walk through the grounds in a wet costume with my coat on top! There were 4 staff members standing at checkin, they could have sanitized the changing rooms in between use! Only one disabled toilet available. The toilet in the chalet was too low and l had difficulty getting up. I could not use the inaccessible shower. On my last visit to Dinah Warren l had my own table in the dining room and my sister was Graham. This time l have sat at a different place for each meal, have not got to know any of my fellow travellers, have been restricted to the meals which are waiter served because, in the dark of the dining room, l could not find my way back to the table! On the first evening l had the carvery but my meal was cold by the time l had returned to my seat. I returned to Dinah Warren because l loved it so much and have been very disappointed this time. Vivid cannot be blamed for the poor conditions.