Anonymous
Just returned from Heythrop Park hotel. A family weekend break to celebrate a special birthday. Fantastic weather, surroundings and the beginnings of what will surely be Warners flagship when all the facilities are up and running. Due to what I suspect are the usual shortcomings of relying on contractors promises to finish building work on time ,Warners are left with the unhappy task of making apologies for this, however a 33% discount given as a sweetener did help. A stunning location with its grand approach, being a majestic tree lined drive over a mile long. A short walk from the car park with buggy assistance offered for those unable to do, this reveals the splendid architecture of the old mansion with the newer facilities adjoining. Attractively styled the newer parts lead to the old house with its beautifully furnished rooms and its decor with hints of William Morris in its design. Bedrooms are just as you would expect of Warners high standard and would grace most 5 star hotels. When all facilities come on stream it will leave little to be desired. Having said all this, alas I do have to add a negative that hopefully will be addressed before our next visit, and that is in the catering. The stunning restaurants appearance aside, some of the food left room for improvement. May I suggest the hot food being brought up to proper temperature and it’s retention of heat assisted by hot serving plates. Both of these detracted from what could have been a nice meal.which unfortunately ended up only half eaten. Another criticism was a poor rendition of a king prawn curry containing , not the afore mentioned, but tiny shrimps, and an abundance of peas.Not my idea of such a curry.Reference to a good Indian chef for advice would be my suggestion. Oh! and one other suggestion would be fresh bread rolls served with the meal not the reheated ones we were served. That said the desserts were nice and the waiters always polite and friendly. Have to mention yet again ,the outside activities which so many guests opt for, but are frequently disappointed, there not being enough slots provided for all. Despite Warners implying that all activities are available and suggesting that these are booked online with your hotel reservation all to often one is disappointed.This particularly apples to clay pigeon shooting which has to be booked on arrival. First come first served ,which is particularly disappointing as it’s an activity offered to encourage hotel bookings. Despite both positive and negative comments made in this review, it won’t deter our continued breaks at the many Warner hotels we have visited and in the main, enjoyed.
1 year ago
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Warner Leisure Hotels has a 2.4 average rating from 216 reviews

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