Continued Loud music in two very small lounges and supposed to cater for 200 rooms. One lounge we had to return to get a coffee (pay ourself extra) as staff said the lounge was far too small to cater for everyone. I am surprised that health and safety allowed this lack of space due to Covid restrictions. During dinner exactly the same loud music and was not allowed to have it lessened. Absolutely no where to relax and read or play perhaps card games or in fact any board game. So we returned always to our room. Not a book in view and I was hoping for a library feeling older people enjoy these types of holidays Many rooms need refurbishment and my mattress was uncomfortable and old. Around the shower black mould marks (looked liked) We had a radiator which could not be turned off as the caretaker explained it was broken. We wet our pillows sweating and embarrassed we had to explain to housekeeping As for car parking it’s totally unacceptable. Accessible parking was called Disabled not a term favoured by people with all Kind of health issues moreover all parking was difficult to find. Having to walk quite a way. Generally speaking it seemed as if we had spent the entire week with loud music all day unless we went out or tucked ourselves away in our room. Really not a rest at all Two and truthful positive comment. All staff did their best and were kind and polite. Many realised that the lounges were inadequate and needed a vast change. The food generally was a good selection, well enough presented and good quality. Some Warner hotels do offer some relaxation and nice large lounge areas but be very careful. Warner as far as we were concerned just wanted our money and keen to sell this expensive trip. Hoping to return to another more suitable hotel I need Warner to be truthful as to what class of hotel this is. What type of people enjoy this also.