Just got back from Thoresby Hall. Everything was OK apart from our room! Paid extra for a patio and we was put in a room that turned out to be directly underneath the reception!! All DAY and NIGHT you could hear people walking around. My husband complained 4 times in 24hrs but we were told there was no other room. By our last night we couldn't take any more, I had fallen asleep in a chair that afternoon in the great hall lounge because I was so tired.We went to reception at 12.30am to say all we can hear is the night staff walking around. Two of the receptionist said that our room shouldn't be let out at all and instantly moved us to another bedroom for ONE peaceful night sleep!! After being promised to speak to a manager the next morning we could only speak to a team leader!! We were given a voucher for money off another holiday and told refurbishments start next year and things might change!She said a spare bedroom had become available because guests had left on Wednesday so I don't know why nobody came to offer us the room then, knowing we had asked to be moved,that would've been better customer service!! It certainly wasn't a relaxing holiday and we were glad to come home for a decent night sleep. Don't accept a bedroom if the number is 103!!