We have recently come back from Alvaston Hall for the weekend, the Fleetwood Mac band was brilliant. The staff the same, But the food for us has gone down, why have the hotel decided not to fry eggs for breakfast but put them in the oven, seriously they look like joke eggs. Many people complained about them. The food especially at breakfast was warm at best.
Why when asked for a pot of tea also was refused, l could have one if it was decaff or earl grey, the reason being because they were short of teapots.
We have been coming to your hotels for many years and have seen lots of cutbacks although your prices paid by guests has gone higher. We know your turnover for staff may effect the service but if you want returning customers then think again your main management.
1 year ago
Warner Leisure Hotels has a
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