Nearly 5 weeks ago we went to Holme Lacy. On the Wednesday morning while running the shower I accidentally slipped on the wet floor . There was no rubber bath mat for safety. I fell backwards and split my head causing blood everywhere. The first aider and paramedic were called and I was taken to Hereford hospital where they were very worried about me after having a head scan and frequent BP checks. My back was covered in bruises and I had 6 clips to bring the gash together. Because I was so ill i was driven home by my daughter after 8 hrs in hospital. I have been in contact with Holme Lacy and they are not interested in what happened other than to blame me 100%. The following day I had to go to the local hospital as it would not stop bleeding. Last week I had another scan because of continuous headaches. Apparently the hotel cannot find any failing by the hotel. If this is how they think they are not to blame in any way it doesn't say much for people who have been to their hotels many times. It was too much to at least have a refund for 2 days but evidently that is never considered. To put it mildly we are disgusted with their attitude and will not visit them again.