A claim has been in place for more than two weeks, and no one has been answering the phone for the last two days. I am trying to find out what is going on with the report coming from the engineer, regardless that the car has been sent to an approved garage by Warranty 2000. I spoke with Liam and Messina (if indeed is her name), talked highly rude and laughed at the end of the conversation of my trouble, (heads up, conversations are recorded, and by law, I am entitled to have them in case of court) They are highly indifferent to the situation, thinking that eventually, people will quit and pay for it. Going further, an engineer has yet to state anywhere in the terms and conditions and many other faults that supposedly warranty won't cover. Misleading and scams are considered offences. Well, here is not the case; all recorded conversations, papers gathered, invoices, etc., will make a good case at the court. I am in a position where I can't go to work as the company won't return my call, and I need to know what is going on. Besides the damages to the car, will be some extra money for the trouble that the company made me go through financially and mentally. Always keep the records safe, never assume anything and be extra vigilant.