Awful customer service, missold me a car warranty and when I came to claim for a major fault which was costly they declined to assist me. They hid terms and conditions via a link in the email to their website and the email said that the terms and conditions were attached to the email which when you read the document attached to the email which is actually the policy schedule it sounds like you're buying great cover when in reality its pretty much not worth the paper its written on with the 10/100 warranty. I'm trying to get a full refund from them but they are not being helpful at this point in time so I may have to take legal action somewhere down the line.