Warrantywise Reviews

Name: Warrantywise
Rating: 2.96

3.0 Rating 425 Reviews

50 %

of reviewers recommend Warrantywise

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3.0

Based on 425 reviews

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Warrantywise 1 star review on 18th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Would not recommend. Now into the third week and car is still in the garage. No help from warranty wise. No communication, no support and the most ridiculous protocol to get a courtesy car. Don’t buy warranty wise”

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Posted 3 weeks ago

“Surprise surprise they refused to fix my car took out car finance and they included this scam company warranty wise. I paid 1200 for the highest cover over 2 years. 6 months later my car has an oil leak. So I read what my warranty covers and it says oil leaks. So I take it to my local garage and I was warned by a customer who dealt with warranty wise before that warranty wise are scammers and will use the excuse its wear and tear to not pay you. The car was at the garage 4 days!! until warranty wise decided they're not going to pay for it fixing due to..... you guessed it, wear and tear. They don't actually cover anything. They always use the excuse wear and tear. They take your money and will never ever pay for your car fixing. Do not ever use this company. AA are the ones to go with. I'm now in contact with my lawyer to sue them for my remaining money back as they've just basically scammed me. Please please please stay well away from this company, they will steal your hard earned money!!! So l've been without a car for 4 days. I paid £1200 for a fake warranty and I'm now over £1000 down in repair bills!!! Get ready for warranty wise to reply to this with we're very sorry to hear this bla bla bla rubbish AVOID THEM AT ALL COSTS!!! YOU'VE BEEN WARNED ABSOLUTELY DISGRACEFUL”

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Posted 1 month ago

“Scammed? Best Paradigm Recovery Firm Has Your Back””

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Posted 1 month ago

“THE MOST TRUSTED NAME IN RECOVERING STOLEN OR LOST MONEY”

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Posted 1 month ago

“Thank you very much, TroanLTD .COM”

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Posted 2 months ago

“They reject every claim you make and even when you can prove that their terms and conditions should cover the claim, they completely ignore your emails. If you are claiming via phone, they will give you the typical non-answer response to any questions and will avoid any claims no matter how cheap or resonable they are”

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Posted 2 months ago

“Terrible service, got told I can't claim as it's wear and tear. Took over a week to tell me. Only just brought the car !!! Never recommend”

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Posted 3 months ago

“I was quoted £1,540 to transfer my warranty to a new EV and told it was a special loyalty deal. I had £965 left on my current policy, so I assumed £1,540 was the total cost, not an extra charge. For context, the car dealer offered a 3-year EV warranty for around £1,500, so staying loyal for £40 more seemed fine. But when I used the company’s own website, I got a quote of £782 — and £1,814 for 3 years. When I said I was ready to go ahead, I was told I had to pay the full £1,540 in addition to my remaining balance. I was never told this upfront. Only after I challenged it did they suddenly offer to price-match the £1,814 quote — making it obvious the “deal” was never real. I felt misled and frankly angry — it felt like they tried to con me out of £1,000. I’ve lost trust and won’t be using them again.”

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Posted 3 months ago

“They are more than happy to take your monthly payment, but go out of their way 'not' to authorise pay-out any claims. The reasons they provide are just shocking. The '1' star is only to be polite for the agents who take the calls. The review/assessment process is an absolute sham! I would categorically not recommend to any friends or family. Anyone reading this, please shop elsewhere...You'll thank me later.”

Helpful Report

Posted 4 months ago

“I purchased a 10/100 level warranty plan from Warrantywise, expecting peace of mind and reliable protection for serious vehicle faults. Instead, I was left extremely disappointed and misled. My vehicle developed a heavy oil leak, confirmed by a qualified mechanic to be coming from the rear housing area – most likely the rear engine oil seal, a component that is explicitly covered under the Warrantywise 10/100 plan if it is “causing a major oil leak (oil must be dripping)” and “needs to be replaced immediately.” My case ticked all those boxes. Despite this, my claim was unreasonably rejected. The company argued the part was not covered, without clarifying whether they had even investigated the oil seal – the one component that is specifically listed in their warranty booklet. This denial felt arbitrary, and I strongly believe they are misinterpreting or selectively enforcing their own terms to avoid paying valid claims. To make matters worse, when I tried to log a formal complaint, I was treated with hostility and disrespect by staff. They were rude, dismissive, and clearly untrained in basic customer service. I was even discouraged from submitting a complaint, which violates my consumer rights. No accountability, no support – just obstruction. I now believe I was misled and potentially mis-sold this policy. The sales materials and marketing claim comprehensive cover for major failures, but when the time came to actually use the plan, I was abandoned. Their discretionary system seems designed to protect their wallet, not the customer. This experience has caused me stress, financial hardship, and has left my vehicle unusable. I’ve escalated my case to The Motor Ombudsman, Trading Standards, and reported them to the FCA for what I believe are unfair trading practices. I urge anyone considering this warranty: read the exclusions carefully, but more importantly, don’t rely on it when it matters most. A warranty is only valuable if it’s honoured fairly — and in my case, it clearly was not.”

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Posted 4 months ago

“I was scammed by warrantywise and paid out over £700 only to be told my basic repairs were NOT covered. They are very good at taking your money and setting up a ‘recurring’ card payment. Just wait till you come to claim on your warranty and you will see what I mean.”

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Posted 4 months ago

“I recently purchased a used VW Touareg. I discovered a serious oil leak shortly after taking possession. I reported this to the car dealer, they informed they would contact their chosen warrant provider – Warrantywise - Platinum cover, I was told this would cover almost all problems . I could not find a garage locally who would undertake work on behalf of Warrantywise, Warrantywise found a garage 35 miles from me to inspect the car’s oil leak. After complaining about the distance Warrantywise found a garage close to me, they identified the oil leak problem (incorrectly) and sent a report off to Warrantywise. After a few days I had a reply from Warrantywise , they declined to cover the cost of repairing the oil leak as they put it down to “fair wear and tear”. The only activity this company does with any conviction is to keep contact the customer to extend the warranty. Not fit for purpose.”

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Posted 4 months ago

“Great customer service, received approval for the repair within 24hrs. Received a call direct from Ciera informing me the claim had been approved, simultaneously the repair workshop had also been informed. I'm collecting the vehicle this morning. The while process has been efficiently handled, totally stress free.”

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Posted 5 months ago

“Ciera called to say my repairs had been fully authorised and the dealer had been informed. Lovely lady, very pleasant to deal with.”

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Posted 6 months ago

“Absolute scammers! Mislead you when purchasing would give negative stars if I could”

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Posted 6 months ago

“Be warned, you will receive constant spam from them. Even after telling them to stop, they continue. What is going on?!”

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Posted 7 months ago

“My first attempt at making a claim, not impressed with the service. If you want to speak to a person then don't use this company. Everything is done by a mechanical recording which is barely understandable. They obviously don't want to provide a personal service. Would be good if you could arrange a call-back. Warrantywise need to make some changes ASAP.”

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Posted 7 months ago

“I'm so disappointed with this company and wouldn't recommend them.”

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Posted 7 months ago

“Not good customer service Take money to warrant a car then u don't pay out ..let's go to court”

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Posted 8 months ago

“Edit for 2nd attempt at claiming in the 3 years. Be warned - SCAM COMPANY. My husband had the electric handbrake fixed on the vehicle prior to the mot a few days later.. this company refused to pay out stating we had no MOT failure cover… we had specifically got the handbrake fixed due to the light on the dashboard on 16th December and the MOT wasn’t due until early January. The garage dis the MOT early, before Xmas to return the vehicle to us and keep the mot date the same and now these a**holes have decided it isn’t covered on the warranty! Im going to seek legal advise for this as this company refused to payout for anything over the 3 years we had gold cover!!!! Original review - Charged an arm and a leg for extended cover but wouldn't pay out for work we needed to have done. Took forever to reply to initial email so chased. Eventually replied and refused to pay out. Wouldn't recommend them. Won't use them again in future.”

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Posted 8 months ago

Warrantywise is rated 3.0 based on 425 reviews