Warrantywise Reviews

Name: Warrantywise
Rating: 2.97

3.0 Rating 422 Reviews

50 %

of reviewers recommend Warrantywise

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3.0

Based on 422 reviews

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Warrantywise 1 star review on 23rd August 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“THE MOST TRUSTED NAME IN RECOVERING STOLEN OR LOST MONEY”

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Posted 1 week ago

“Thank you very much, TroanLTD .COM”

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Posted 2 weeks ago

“They reject every claim you make and even when you can prove that their terms and conditions should cover the claim, they completely ignore your emails. If you are claiming via phone, they will give you the typical non-answer response to any questions and will avoid any claims no matter how cheap or resonable they are”

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Posted 2 weeks ago

“Terrible service, got told I can't claim as it's wear and tear. Took over a week to tell me. Only just brought the car !!! Never recommend”

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Posted 1 month ago

“I was quoted £1,540 to transfer my warranty to a new EV and told it was a special loyalty deal. I had £965 left on my current policy, so I assumed £1,540 was the total cost, not an extra charge. For context, the car dealer offered a 3-year EV warranty for around £1,500, so staying loyal for £40 more seemed fine. But when I used the company’s own website, I got a quote of £782 — and £1,814 for 3 years. When I said I was ready to go ahead, I was told I had to pay the full £1,540 in addition to my remaining balance. I was never told this upfront. Only after I challenged it did they suddenly offer to price-match the £1,814 quote — making it obvious the “deal” was never real. I felt misled and frankly angry — it felt like they tried to con me out of £1,000. I’ve lost trust and won’t be using them again.”

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Posted 1 month ago

“They are more than happy to take your monthly payment, but go out of their way 'not' to authorise pay-out any claims. The reasons they provide are just shocking. The '1' star is only to be polite for the agents who take the calls. The review/assessment process is an absolute sham! I would categorically not recommend to any friends or family. Anyone reading this, please shop elsewhere...You'll thank me later.”

Helpful Report

Posted 2 months ago

“I purchased a 10/100 level warranty plan from Warrantywise, expecting peace of mind and reliable protection for serious vehicle faults. Instead, I was left extremely disappointed and misled. My vehicle developed a heavy oil leak, confirmed by a qualified mechanic to be coming from the rear housing area – most likely the rear engine oil seal, a component that is explicitly covered under the Warrantywise 10/100 plan if it is “causing a major oil leak (oil must be dripping)” and “needs to be replaced immediately.” My case ticked all those boxes. Despite this, my claim was unreasonably rejected. The company argued the part was not covered, without clarifying whether they had even investigated the oil seal – the one component that is specifically listed in their warranty booklet. This denial felt arbitrary, and I strongly believe they are misinterpreting or selectively enforcing their own terms to avoid paying valid claims. To make matters worse, when I tried to log a formal complaint, I was treated with hostility and disrespect by staff. They were rude, dismissive, and clearly untrained in basic customer service. I was even discouraged from submitting a complaint, which violates my consumer rights. No accountability, no support – just obstruction. I now believe I was misled and potentially mis-sold this policy. The sales materials and marketing claim comprehensive cover for major failures, but when the time came to actually use the plan, I was abandoned. Their discretionary system seems designed to protect their wallet, not the customer. This experience has caused me stress, financial hardship, and has left my vehicle unusable. I’ve escalated my case to The Motor Ombudsman, Trading Standards, and reported them to the FCA for what I believe are unfair trading practices. I urge anyone considering this warranty: read the exclusions carefully, but more importantly, don’t rely on it when it matters most. A warranty is only valuable if it’s honoured fairly — and in my case, it clearly was not.”

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Posted 2 months ago

“I was scammed by warrantywise and paid out over £700 only to be told my basic repairs were NOT covered. They are very good at taking your money and setting up a ‘recurring’ card payment. Just wait till you come to claim on your warranty and you will see what I mean.”

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Posted 2 months ago

“I recently purchased a used VW Touareg. I discovered a serious oil leak shortly after taking possession. I reported this to the car dealer, they informed they would contact their chosen warrant provider – Warrantywise - Platinum cover, I was told this would cover almost all problems . I could not find a garage locally who would undertake work on behalf of Warrantywise, Warrantywise found a garage 35 miles from me to inspect the car’s oil leak. After complaining about the distance Warrantywise found a garage close to me, they identified the oil leak problem (incorrectly) and sent a report off to Warrantywise. After a few days I had a reply from Warrantywise , they declined to cover the cost of repairing the oil leak as they put it down to “fair wear and tear”. The only activity this company does with any conviction is to keep contact the customer to extend the warranty. Not fit for purpose.”

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Posted 3 months ago

“Absolute scammers! Mislead you when purchasing would give negative stars if I could”

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Posted 5 months ago

“Be warned, you will receive constant spam from them. Even after telling them to stop, they continue. What is going on?!”

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Posted 5 months ago

“I'm so disappointed with this company and wouldn't recommend them.”

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Posted 6 months ago

“Not good customer service Take money to warrant a car then u don't pay out ..let's go to court”

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Posted 6 months ago

“Edit for 2nd attempt at claiming in the 3 years. Be warned - SCAM COMPANY. My husband had the electric handbrake fixed on the vehicle prior to the mot a few days later.. this company refused to pay out stating we had no MOT failure cover… we had specifically got the handbrake fixed due to the light on the dashboard on 16th December and the MOT wasn’t due until early January. The garage dis the MOT early, before Xmas to return the vehicle to us and keep the mot date the same and now these a**holes have decided it isn’t covered on the warranty! Im going to seek legal advise for this as this company refused to payout for anything over the 3 years we had gold cover!!!! Original review - Charged an arm and a leg for extended cover but wouldn't pay out for work we needed to have done. Took forever to reply to initial email so chased. Eventually replied and refused to pay out. Wouldn't recommend them. Won't use them again in future.”

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Posted 7 months ago

“I recently purchased a warranty policy from Warranty Wise, however, my policy has not yet started. Upon deciding to cancel my policy with them, I was met with some challenges. Despite my request to cancel, Warranty Wise informed me that there would be a charge of £50 associated with this cancellation, which I found disappointing. In addition, I found their persistence in dissuading me from canceling to be a bit overwhelming. Given the circumstances and the customer service experience I encountered, I decided to explore other warranty providers. During my research, I came across ALA Warranty, which, in my opinion, appears to offer better coverage and more favorable terms. After comparing the two providers, I am inclined to believe that ALA Warranty might be a more suitable option for me. Reviews and feedback I found suggest that ALA Warranty pays out more claims, which gives me more confidence in their service compared to Warranty Wise. In conclusion, while my experience with Warranty Wise was not entirely positive, I am now considering switching to ALA Warranty based on their reputation and the feedback I have gathered. CRW-FEEJWDMJ”

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Posted 8 months ago

“Waste of time! Took out a 3 year extended Gold Warranty and they have done everything they can to avoid paying out on any claim....excuse get excuse! Even when it is clearly covered in the policy, they will look for another excuse. Avoid!”

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Posted 8 months ago

“Very bad insurance policy!!l pleas don’t buy anyone Because they will always have some issues not to pay for your bill !!! Guys you’ll be disappointed with them no matter what cover you buy with them!! Got Gold cover but my clutch kit failed and taken it to Vat. Registered garage they diagnosed the car with clutch kit failed and they refused the claim!!! Bought the car with 93k now got issue with it and they don’t want to deal with it !! Rubbish service and operators just Ending your calls!!! Don’t want to hear anything about the repair so guys be clever and don’t buy anything with them.”

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Posted 9 months ago

“I would never use this company again. What a bunch of crooks. My car failed due to a gearbox failure caused bu the clutch plate. They wasn't interested at all and tried to blame it on me. AVOID.”

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Posted 9 months ago

“OMG!! Steer clear of these - Quick enough to want to sell you a policy and then when you have an issue they will do anything to wriggle out of this. We have to pay out of own pocket to have the Turbo dismantled, the garage can then take photos of what the issue is, Warranty Wise will then assess them so called photos and decide if this is covered by our warranty as to weather they need to make payment. Once that Turbo comes off there is no going back. Just off to Martin Lewis, he will have the answers!!! Never again and would never recommend to ANYONE!!”

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Posted 9 months ago

“Really bad take your money had an issue refused to pay out escalation still no good still refused to pay out had all evidence from garage Sent someone from a garage!!!!!! To check parts avoid at all cost am going to the ombudsman about everything .”

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Posted 9 months ago

Warrantywise is rated 3.0 based on 422 reviews