Jess
Once again the security to our property isn't taken seriously. A basic task of checking doors or gates can't even be carried out by those on duty. Absolutely useless! The first time the doors weren't even close enough for the latch to connect. This had to be reported by residents and should have been resolved by the staff on site. What exactly is the point of having a concierge if they can't even look after the place or even carry out basic tasks or take ownership of faults! Now that the problem with the doors has been fixed you would think the staff should be able to lock the door and secure the premises. Unfortunately, there's no confidence because I found the door once again unlocked and the property unsecured and accessible to the public. We've had bikes stolen because of shoddy security. There shouldn't be any excuses not to lock the doors properly. Sadly and disappointingly our money is wasted on incompetent staff who can't even do the basics where cleaning isn't carried out properly because the concierge don't even check. Ultimately, this is the result of a useless managing agent who can't delegate or assign duties or tasks to the concierge to carry out or check what's been happening.
3 years ago
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Warwick estates has a 1.8 average rating from 311 reviews

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