1 star because 0 is not included. Do not buy a property if W.E. are the assigned managing agent. 'Managing' as the operative word as it is not what they do. Requests for repairs are either ignored or reluctantly acknowledged after innumerable requests. Then, one's contact within the organisation is suddenly changed, the replacement claiming s/he knows nothing about the issue, so let's begin all over again. "Urgency" is not part of their vocabulary. Demands for service charge payment are, however, urgently dispatched. 'Cave emptor' and did I mention 'Avoid'? You have been warned.