This is an absolutely vile organisation. Within the first year of them taking on management services of our block of apartments, the service charge budget doubled without any major works required. The level of service decreased in this time and the customer service is almost non-existent. They ignore all emails we send to them and they never accept any phone calls we make. Apparently their staff are always in meetings or on holiday at the same time whenever we call. This must be the reason for RTM companies terminating their agreements with Warwick Estates at an alarming rate. We will also be terminating our agreement with this disgusting organisation.