I find the behiour of the employees at Warwick Estates to be exceedingly confusing. Every time I send an email to them I get a reply from them saying they will respond. But weeks go by and no response is sent. This is just bizarre behaviour. Do they really intend ever replying? Granted that some questions must be difficult for them to answer as doing so they would have to acknowledge their lack of service and overcharging scam. But why don't they just reply to the questions instead of telling me they'll reply then never delivering on their promise? This must be the least customer focussed company I have ever encountered.