I'd never before encountered such a despondent company as Warwick Estates before. Emails take them about one month just to acknowledge receipt of the email (note their replies don't include any answers to any issues raised, just an acknowledgement they received an email), then months go by with no response, and further, quite angry communications are required to tease any further replies from them, but those replies never actually address the issues, and are full of incomprehensible nonsense, demonstrating their lack of knowledge of leasehold and property management. They're full of hot air, excuses, and a default reaction to blame everyone else, instead of taking responsibility for their failings. I can't think of anything these cowboys have ever done properly, or in a reasonable way or accurately reported. Our finances are in a terrible mess and service charges rise by 40% every year. Our money just vanishes but we can't understand where it goes as we haven't been given full accounts for many years. Is that even legal? This should be a warning for all to never use the services of Warwick Estates.