I placed an order 3/27 items were delivered 4/2. I spent enough to get 2 free gifts one was a bag and the other was supposed to be another pack of the vibe. Ended up with small sample size packs of 3. 3 packs were Youth and 1 was boost. I was about to use the boost and dropped the pack which caused me to notice the expiration date of 3/2022. As I started to check the other packs all the sample size "gifts" were expired and the bigger ones I had ordered have short expiration dates. all less than 6 months from the time of purchase but 1 which is 1/23. I reached out the their customer service and was basically told they were free so we are sorry about you getting expired ones. Why try to encourage customers to spend more to just send them expired product? Fast shipping/delivery is the only reason I gave then 2 stars vs 1 star. I do like most of the flavors I have tried so far but the reply left a bad taste in my mouth.
3 years ago
waterdrop US has a
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