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waterdrop US Reviews

4.7 Rating 5,867 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,022
 Metrics Info
4.7
Based on 5,867 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Joanne
Verified Buyer
“Like the products. And tumbler was great!”
Helpful Report
Posted 11 hours ago
Yun
Verified Buyer
“The delivery wasn't successful but the customer service has resolved the problem as to my satisfaction.”
Helpful Report
Posted 3 days ago
Laura
Verified Buyer
“Love the flavors!”
Helpful Report
Posted 4 days ago
Brandi
Verified Buyer
“Grapefruit lemon and passsionfruit are all delish. Really good to mix-n-match too!”
Helpful Report
Posted 4 days ago
Susan
Verified Buyer
“My husband likes the cola flavor, but I do not. Still like your blackberry best. Lemonade was very mediocre. Guess I have to go back to our favs like apple, blackberry and passion fruit.”
Helpful Report
Posted 5 days ago
Meilan
Verified Buyer
“The new Pink Lemonade flavor is pleasant but I taste more raspberry than lemon. I was hoping for more of a lemony tang !”
Helpful Report
Posted 5 days ago
Cheryl
Verified Buyer
“The Lemon/Lime drops are delicious.”
Helpful Report
Posted 6 days ago
Julie
Verified Buyer
“This is my second ultralight steel. I love that it's 28 oz and keeps my water cold. Easy to take everywhere with me. (And I can slap a sticker of my dog on it. 😁)”
waterdrop US 5 star review on 10th June 2025
Helpful Report
Posted 6 days ago
Lauren
Verified Buyer
“Love the taste.. makes me want to drink more water.”
Helpful Report
Posted 6 days ago
Ed
Verified Buyer
“Love the cola drops”
Helpful Report
Posted 6 days ago
Dru
Verified Buyer
“Makes me drink more water!”
Helpful Report
Posted 6 days ago
Christina
Verified Buyer
“Excellent way to drink more water!”
Helpful Report
Posted 1 week ago
Shelley
Verified Buyer
“Wow loving the new flavors orange and lemon, I think lemon has a new home, it's just like lemonade, yummy! Cucumber is an ol time favorite 😍 ❤️”
Helpful Report
Posted 1 week ago
Carol
Verified Buyer
“Order hasn’t arrived after a month! Believe the tracking number is fake!”
Helpful Report
Posted 1 week ago
Nancy
Verified Buyer
“For someone who does not like to drink water this is the best product. It gives a nice fresh flavor that helps with the water aversion. Great flavor aside - you can't beat the nutritional benefits that waterdrop puts into their microdrinks. I have also given waterdrop out as gifts.”
Helpful Report
Posted 1 week ago
Rebecca
Verified Buyer
“Love the new citrus flavors. Especially the orange and grapefruit.”
Helpful Report
Posted 1 week ago
Anonymous
Verified Buyer
“MAKE MORE - BEST FLAVOR EVER!!!!!!! I've been enjoying Waterdrop for a couple of years now and I really enjoy the Passion Fruit (formerly SKY) flavor, but was super excited when the announcement came out about the new Pink Lemonade. There was a slight delay in the shipment of this flavor arriving to store location where I purchase my products, however, I excitedly went back when it finally arrived and bought 5 boxes. I went home and quickly made myself a drink and was SOOOOOOOOO thrilled with the taste, that I went back and bought 5 more boxes (and got some more to spare). PLEASE KEEP THIS AS A PERMANENT REGULARLY AVAILABLE FLAVOR...it's fabulous!!! The company will be blessed!!!”
waterdrop US 5 star review on 5th June 2025
Helpful Report
Posted 1 week ago
SAM
Verified Buyer
“Taste great, though I love anything lemon. The trio pack and pink lemonade are great options. Lime is fresh and the lemon options pack the right punch to the buds. Cubes fizz out in 3 min. 1 cube in 20 ounces of water. Will buy again if still available during a future purchase.”
Helpful Report
Posted 1 week ago
Margaret
Verified Buyer
“I keep coming back to Waterdrop every month as I love the flavors and love that I can earn points to redeem for quality products! My new favorite micro drink flavor is the limited time only Pink Lemonade flavor!!!”
Helpful Report
Posted 1 week ago
Thomas
Verified Buyer
“Using a 16.9 oz. bottle, spring water changes color to a cola color. Tastes lightly like a commercial cola. Using a sparkling water poured into a 16.9 oz bottle it darkened the water. Obviously it has to be capped. On opening it fizzed and overflowed the bottle.”
Helpful Report
Posted 1 week ago
waterdrop US is rated 4.7 based on 5,867 reviews
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