waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,024 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,024 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 20th October 2025

Justin

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

4187

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have had much better shipping and service compared to a year ago”

Helpful Report

Posted 1 day ago

“I love the bottles with the covers. They are easy to carry and hold at least a quart of water. I can fill them from my refrigerator dispenser and the drop a tablet in. I find that I'm going through 3 to 4 bottles a day. I'm only drinking 1 or 2 bottles of pop a week now and that's only if I get someplace that isn't offering water. Grapefruit is my favorite flavor”

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Posted 1 day ago

“I reorder this flavor most, delicious!”

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Posted 2 days ago

“Always have great customer service.”

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Posted 3 days ago

“I love this flavor”

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Posted 3 days ago

“Love all your products. I am obsessed with product. I always share when im out for everyone to try”

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Posted 4 days ago

“LOVE the Pink Lemonade! And the new Berry Boost and Mango Boost are delicious! Passion Fruit, Blackberry, and Grapefruit remain my go-to flavors so it was time for a restock!”

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Posted 4 days ago

“It was exactly what was advertised. I don’t like drinking plain water. Since getting my bottle I have reduced my soda intake drastically. Working on eliminating it completely. I think this may be just what I was looking for to help me achieve that goal. Can’t wait to try the other flavors I just ordered.”

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Posted 5 days ago

“Great taste”

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Posted 5 days ago

“My new favorite! Please keep this one available!”

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Posted 6 days ago

“Love the flavors. The containers are but difficult to get them out of.”

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Posted 6 days ago

“Just right. 👍🏻👍🏻”

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Posted 6 days ago

“I have a positive view on the company. I like a lot of their products and they have a lot of different styles of bottles to fit everyone’s likes and needs. Their customer service is also great, everyone is extremely helpful and respectful.”

waterdrop US 5 star review on 31st October 2025

Helpful Report

Posted 1 week ago

“For me, this 20 oz clear glass bottle is a world class product! However, I ditched the bamboo cap for the white metal one. The metal cap is twice as heavy and open/closes more efficiently (plus the waterdrop logo under the lid actually collects water drops, which is really cool!). I love that instead of being a round bottle it is square with generously rounded corners, this allows it to fit in my hand comfortably and refract light better so you can see items through the other side (the bottle acts as a magnifying glass, when filled with distilled water). Wiping finger prints off the outside is annoying, but I found a scrub brush at the kitchen sink works best (better than a microfiber cloth). The complimentary multifunctional brush makes lid cleaning a breeze. Yes, I had sticker shock paying $120 for 3 glass bottles with additional metal lids, but if I don't drop them they will get decades of use (and less microplastics will accumulate in my brain). At the end of the day, the essence of water is "cleanliness." This bottle's meticulous design with white metal cap exudes "clean" and allows me to drink my distilled water in style. They "spark joy" every time I use them. They're not for everybody, but for me they're perfect. Thank you Waterdrop for developing these world-class products!”

waterdrop US 5 star review on 29th October 2025

Helpful Report

Posted 1 week ago

“Great taste! I use it in my unsweetened iced tea and it was great!”

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Posted 1 week ago

“Just right for my Grsndson…thanks for offering cola flavor!!!”

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Posted 1 week ago

“I like my Water Drop! I use three per day; 1) a tea and 2 & 3 other flavors.”

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Posted 1 week ago

“Its vey cute and festive there is many flavor choices would buy as a gift for someone makes a great secret santa gift idea”

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Posted 1 week ago

“Since it's a Christmas advent calendar I haven't really opened anything except the shipping box. I ordered two, one for my Mom and one for me. She is 82 and doesn't drink enough water, so I thought this would be fun for her especially around the holiday. Plus, she is German so im hoping this will make her feel at home a bit ?? I dont know? 😊”

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Posted 1 week ago

“I loved all the flavors, especially peach with ginger, and cucumber watermelon. Now I'm trying cola and other new flavors. I appreciate the no-sugar without an after taste. Great job!”

Helpful Report

Posted 2 weeks ago

waterdrop US is rated 4.7 based on 6,024 reviews