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waterdrop US Reviews

4.7 Rating 6,047 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,534
 Metrics Info
4.7
Based on 6,047 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 87%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Anonymous
Verified Buyer
“Its vey cute and festive there is many flavor choices would buy as a gift for someone makes a great secret santa gift idea”
Helpful Report
Posted 1 month ago
Barb
Verified Buyer
“Since it's a Christmas advent calendar I haven't really opened anything except the shipping box. I ordered two, one for my Mom and one for me. She is 82 and doesn't drink enough water, so I thought this would be fun for her especially around the holiday. Plus, she is German so im hoping this will make her feel at home a bit ?? I dont know? 😊”
Helpful Report
Posted 1 month ago
Debra
Verified Buyer
“I loved all the flavors, especially peach with ginger, and cucumber watermelon. Now I'm trying cola and other new flavors. I appreciate the no-sugar without an after taste. Great job!”
Helpful Report
Posted 2 months ago
Stephanie
Verified Buyer
“Love waterdrop!!!! The only way we drink our water”
Helpful Report
Posted 2 months ago
HELEN
Verified Buyer
“Taste good, very helpful in drinking more water”
Helpful Report
Posted 2 months ago
Jorge
Verified Buyer
“Very nice thank you”
Helpful Report
Posted 2 months ago
Ronald
Verified Buyer
“The company is wonderful and fixed the issue quickly and professionally.”
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Posted 2 months ago
Mike
Verified Buyer
“I only ordered the Lucy carbon water filters. I am glad they came as I really like the glass water filter system from Waterdrop. The water where we live tastes awful. The Lucy pads make it taste great and it filters out plastics. It works great for me.”
Helpful Report
Posted 2 months ago
Laura
Verified Buyer
“This is the best product ever!”
Helpful Report
Posted 2 months ago
Tracy
Verified Buyer
“Amazing as always”
Helpful Report
Posted 2 months ago
Jeffrey
Verified Buyer
“I miss the store in Los Angeles!”
Helpful Report
Posted 2 months ago
Gina
Verified Buyer
“My all time favorite to add to water, the flavors are amazing and the added health benefits are great!”
Helpful Report
Posted 2 months ago
Tarra
Verified Buyer
“I have a big container full of them and use them daily, it's really easy to drink more water!”
Helpful Report
Posted 2 months ago
Kyra
Verified Buyer
“I did not receive my order it was sent to someone else”
Helpful Report
Posted 2 months ago
Paula
Verified Buyer
“Love them, makes it a little easier to drink water”
Helpful Report
Posted 2 months ago
Anonymous
Verified Buyer
“love these flavors.”
Helpful Report
Posted 2 months ago
Ed
Verified Buyer
“I have tried other flavors, but the lemon lime is the best”
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Posted 2 months ago
Lisa
Verified Buyer
“They are all the wrong size. 20 oz is my size”
Helpful Report
Posted 2 months ago
Jenn
Verified Buyer
“Waterdrop is the best! I have been ordering from them for years now. The Ice Tea options are my favorite. But you can't go wrong with any of there flavors.”
Helpful Report
Posted 2 months ago
Zack
Verified Buyer
“All of the flavors I ordered are great. The cola and the flavor teas are my favorite.”
Helpful Report
Posted 2 months ago
waterdrop US is rated 4.7 based on 6,047 reviews
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