waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“The coconut flavor wasn't my favorite flavor. But the others are okay. I feel like I'm drinking emergen-c but without all the sugar, thank you. The multifunctional brush is good, can't wait to use it.”

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Posted 4 days ago

“Love the flavors but Boxes always arrive crushed.”

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Posted 1 week ago

“LOVE your product. Didn't care for cucumber/wattermelon and black currants. But loved the others. Waiting for it for 2 weeks was awful. Is there a way I could get it sooner? If I could I'd be a better customer because we are drinking it everyday. And it goes fast because we make a lot of it. Even if I have to pay extra to get it in say 2-3 days it would be worth it.”

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Posted 1 week ago

“Love waterdrop! I especially enjoy the bottle designs and different flavors. ORANGE is peak!”

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Posted 2 weeks ago

“Most of the flavors are delicious. I knew that there would be flavors that I wouldn’t like which is why you pick a number of them at one time so you could try them all. I like to do it that way. Hopefully I can send the ones I don’t like back to you.”

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Posted 2 weeks ago

“Some flavors are better than others. They are a good option to stay hydrated if you don't like plain water.”

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Posted 2 weeks ago

“love it- i drink so much more water now. however it is getting more and more expensive and i am beginning to rethink having waterdrop as such an integral part of my diet.”

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Posted 2 weeks ago

“Helps me hydrate though constant ai promotions are annoying”

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Posted 3 weeks ago

“I love the lemon over the blueberry!!!!”

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Posted 3 weeks ago

“It’s a mild flavor but really refreshing”

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Posted 4 weeks ago

“Product is fantastic. Only problem is they don’t ship very fast. And I hug Ave a problem with their packaging. It is extremely not eco friendly one packet of 12 drops is put in an oversized cardboard box stuffed with a bunch of packing brown paper. They seem to. Have never heard the phrase save a tree. When this could easily be put in an envelope. A total waste of paper. They are not eco friendly at all. But the product itself is the best I have ever used”

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Posted 1 month ago

“I am enjoying most of the flavors that I have tried. Cola is my favorite, as I cannot have sugar soft drinks. I like the flavor of the lemon lime soda, but the box I received seemed stale. I really like the orange flavor, it reminds me of Tang from when I was a kid.”

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Posted 2 months ago

“I did not receive pomegranate flavor, however ultimately customer service gave me a voucher. The lime flavor is my Favorite”

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Posted 2 months ago

“I didn't like the cola. But I like the peach tea and the lemone lime.”

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Posted 2 months ago

“Love the bundles”

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Posted 2 months ago

“Love the peach ginger flavor. Average cost of $1.00 per serving is excessive. Packaging of individual tablets can be difficult to open at times.”

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Posted 3 months ago

“I like WaterDrop. It is tasty and I drink more water. The only downside is that the use sucralose as a sweetener. I would prefer if they used monk fruit.”

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Posted 3 months ago

“I tried the lemon ice tea and enjoyed the flavor so I purchased the 5+1. I have not tried all flavors to make a comment on all of them but I have to say I was impressed or I would not have placed on order to try more.”

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Posted 3 months ago

“Five stars for the Grapefruit flavor Microdrink, I wish it wasn't a limited edition! The Koko Pina is a bit odd, the pineapple flavor is wonderful but the coconut is a bit offputting. LOoking forward to trying more flavors and hoping that the Grapefruit becomes a standard flavor for the Microdrink.”

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Posted 4 months ago

“Amazing flavors!”

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Posted 4 months ago

waterdrop US is rated 4.7 based on 5,926 reviews