waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,025 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 20th October 2025

Justin

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

4187

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Have had much better shipping and service compared to a year ago”

Helpful Report

Posted 1 day ago

“Since it's a Christmas advent calendar I haven't really opened anything except the shipping box. I ordered two, one for my Mom and one for me. She is 82 and doesn't drink enough water, so I thought this would be fun for her especially around the holiday. Plus, she is German so im hoping this will make her feel at home a bit ?? I dont know? 😊”

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Posted 1 week ago

“The company is wonderful and fixed the issue quickly and professionally.”

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Posted 2 weeks ago

“Love the convenience of the cubes. We sometimes need to use more for more flavor. Generally the flavors are good, but occasionally there is a bad one. Wish we could order a sample pack of all flavors so we would knoe the ones we really want to have.”

Helpful Report

Posted 1 month ago

“I was very happy with my entire order, but my new Ultralight water bottle sweats and does not keep the contents as cold as the older version I got last year. Otherwise, everything else in this order is wonderful.”

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Posted 1 month ago

“I am enjoying a little bit of flavor in my water first thing in the morning and at lunch time. My favorite flavors so far are Coconut Pineapple aka KoKo Pina, Peach Ice Tea, Ice Tea Lemon, and Raspberry. I can’t wait to try more! I’m also loving my Thermo Steel bottle in dusty rose. It doesn’t sweat or slip through my hands.”

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Posted 2 months ago

“Love the Coconut pineapple, and the raspberry Both are a light taste that makes my water enjoyable”

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Posted 2 months ago

“I really enjoy Iced Tea Peach. It is my favorite flavor thus far.”

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Posted 2 months ago

“Haven’t tried all flavors, but the ones I did try, there is room for improvement. Particularly with cola and orange. I do wish the cubes dissolved a little faster, but it is what it is. Apple is da bomb!!!”

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Posted 3 months ago

“I love the watermelon and lemon iced tea. The grapefruit is very good as well. Cubes dissolve quickly.”

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Posted 3 months ago

“The coconut flavor wasn't my favorite flavor. But the others are okay. I feel like I'm drinking emergen-c but without all the sugar, thank you. The multifunctional brush is good, can't wait to use it.”

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Posted 3 months ago

“Love the flavors but Boxes always arrive crushed.”

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Posted 3 months ago

“LOVE your product. Didn't care for cucumber/wattermelon and black currants. But loved the others. Waiting for it for 2 weeks was awful. Is there a way I could get it sooner? If I could I'd be a better customer because we are drinking it everyday. And it goes fast because we make a lot of it. Even if I have to pay extra to get it in say 2-3 days it would be worth it.”

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Posted 3 months ago

“Love waterdrop! I especially enjoy the bottle designs and different flavors. ORANGE is peak!”

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Posted 3 months ago

“Most of the flavors are delicious. I knew that there would be flavors that I wouldn’t like which is why you pick a number of them at one time so you could try them all. I like to do it that way. Hopefully I can send the ones I don’t like back to you.”

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Posted 3 months ago

“Some flavors are better than others. They are a good option to stay hydrated if you don't like plain water.”

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Posted 3 months ago

“love it- i drink so much more water now. however it is getting more and more expensive and i am beginning to rethink having waterdrop as such an integral part of my diet.”

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Posted 3 months ago

“Helps me hydrate though constant ai promotions are annoying”

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Posted 3 months ago

“I love the lemon over the blueberry!!!!”

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Posted 4 months ago

“It’s a mild flavor but really refreshing”

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Posted 4 months ago

waterdrop US is rated 4.7 based on 6,025 reviews