waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,985 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,985 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

4184

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful Language: Any Any

English

“Love the convenience of the cubes. We sometimes need to use more for more flavor. Generally the flavors are good, but occasionally there is a bad one. Wish we could order a sample pack of all flavors so we would knoe the ones we really want to have.”

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Posted 2 days ago

“I was very happy with my entire order, but my new Ultralight water bottle sweats and does not keep the contents as cold as the older version I got last year. Otherwise, everything else in this order is wonderful.”

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Posted 6 days ago

“I am enjoying a little bit of flavor in my water first thing in the morning and at lunch time. My favorite flavors so far are Coconut Pineapple aka KoKo Pina, Peach Ice Tea, Ice Tea Lemon, and Raspberry. I can’t wait to try more! I’m also loving my Thermo Steel bottle in dusty rose. It doesn’t sweat or slip through my hands.”

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Posted 3 weeks ago

“Love the Coconut pineapple, and the raspberry Both are a light taste that makes my water enjoyable”

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Posted 1 month ago

“I really enjoy Iced Tea Peach. It is my favorite flavor thus far.”

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Posted 1 month ago

“Haven’t tried all flavors, but the ones I did try, there is room for improvement. Particularly with cola and orange. I do wish the cubes dissolved a little faster, but it is what it is. Apple is da bomb!!!”

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Posted 1 month ago

“I love the watermelon and lemon iced tea. The grapefruit is very good as well. Cubes dissolve quickly.”

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Posted 1 month ago

“The coconut flavor wasn't my favorite flavor. But the others are okay. I feel like I'm drinking emergen-c but without all the sugar, thank you. The multifunctional brush is good, can't wait to use it.”

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Posted 1 month ago

“Love the flavors but Boxes always arrive crushed.”

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Posted 1 month ago

“LOVE your product. Didn't care for cucumber/wattermelon and black currants. But loved the others. Waiting for it for 2 weeks was awful. Is there a way I could get it sooner? If I could I'd be a better customer because we are drinking it everyday. And it goes fast because we make a lot of it. Even if I have to pay extra to get it in say 2-3 days it would be worth it.”

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Posted 2 months ago

“Love waterdrop! I especially enjoy the bottle designs and different flavors. ORANGE is peak!”

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Posted 2 months ago

“Most of the flavors are delicious. I knew that there would be flavors that I wouldn’t like which is why you pick a number of them at one time so you could try them all. I like to do it that way. Hopefully I can send the ones I don’t like back to you.”

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Posted 2 months ago

“Some flavors are better than others. They are a good option to stay hydrated if you don't like plain water.”

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Posted 2 months ago

“love it- i drink so much more water now. however it is getting more and more expensive and i am beginning to rethink having waterdrop as such an integral part of my diet.”

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Posted 2 months ago

“Helps me hydrate though constant ai promotions are annoying”

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Posted 2 months ago

“I love the lemon over the blueberry!!!!”

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Posted 2 months ago

“It’s a mild flavor but really refreshing”

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Posted 2 months ago

“Product is fantastic. Only problem is they don’t ship very fast. And I hug Ave a problem with their packaging. It is extremely not eco friendly one packet of 12 drops is put in an oversized cardboard box stuffed with a bunch of packing brown paper. They seem to. Have never heard the phrase save a tree. When this could easily be put in an envelope. A total waste of paper. They are not eco friendly at all. But the product itself is the best I have ever used”

Helpful Report

Posted 3 months ago

“I am enjoying most of the flavors that I have tried. Cola is my favorite, as I cannot have sugar soft drinks. I like the flavor of the lemon lime soda, but the box I received seemed stale. I really like the orange flavor, it reminds me of Tang from when I was a kid.”

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Posted 3 months ago

“I did not receive pomegranate flavor, however ultimately customer service gave me a voucher. The lime flavor is my Favorite”

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Posted 3 months ago

waterdrop US is rated 4.7 based on 5,985 reviews