waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 6,025 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 6,025 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 20th October 2025

Justin

waterdrop US 5 star review on 12th August 2025

Justin

waterdrop US 5 star review on 27th July 2025

Ray

4187

Anonymous

Anonymous // 01/01/2019

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English

“I loved all the flavors, especially peach with ginger, and cucumber watermelon. Now I'm trying cola and other new flavors. I appreciate the no-sugar without an after taste. Great job!”

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Posted 2 weeks ago

“Love waterdrop!!!! The only way we drink our water”

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Posted 2 weeks ago

“Taste good, very helpful in drinking more water”

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Posted 2 weeks ago

“Very nice thank you”

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Posted 2 weeks ago

“The company is wonderful and fixed the issue quickly and professionally.”

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Posted 2 weeks ago

“I only ordered the Lucy carbon water filters. I am glad they came as I really like the glass water filter system from Waterdrop. The water where we live tastes awful. The Lucy pads make it taste great and it filters out plastics. It works great for me.”

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Posted 3 weeks ago

“This is the best product ever!”

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Posted 3 weeks ago

“Amazing as always”

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Posted 3 weeks ago

“I miss the store in Los Angeles!”

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Posted 3 weeks ago

“My all time favorite to add to water, the flavors are amazing and the added health benefits are great!”

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Posted 1 month ago

“I have a big container full of them and use them daily, it's really easy to drink more water!”

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Posted 1 month ago

“I did not receive my order it was sent to someone else”

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Posted 1 month ago

“Love them, makes it a little easier to drink water”

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Posted 1 month ago

“love these flavors.”

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Posted 1 month ago

“I have tried other flavors, but the lemon lime is the best”

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Posted 1 month ago

“They are all the wrong size. 20 oz is my size”

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Posted 1 month ago

“Waterdrop is the best! I have been ordering from them for years now. The Ice Tea options are my favorite. But you can't go wrong with any of there flavors.”

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Posted 1 month ago

“All of the flavors I ordered are great. The cola and the flavor teas are my favorite.”

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Posted 1 month ago

“Tried Waterdrop a couple of years ago and we’re hooked! Comes in especially handy for hydration during tennis matches.”

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Posted 1 month ago

“I canceled my subscription and closed my account but still received and order. I have returned the order without opening it. Please credit my account and close my account on your side. Thank you - Zinia”

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Posted 1 month ago

waterdrop US is rated 4.7 based on 6,025 reviews