waterdrop US Reviews

Name: waterdrop US
Address: Waterdrop Microdrinks, LLC, 200 S Wacker Drive, Suite 3100, Chicago, IL 60606, ,, Wien
Rating: 4.68

4.7 Rating 5,926 Reviews

93 %

of reviewers recommend waterdrop US

4.7

Based on 5,926 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.5 out of 5
Returns & Refunds
Returns Process	Could Be Better

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waterdrop US 5 star review on 27th July 2025

Ray

waterdrop US 5 star review on 24th June 2025

Anonymous

waterdrop US 5 star review on 28th May 2025

Nicole

waterdrop US 5 star review on 27th May 2025

Lydia

4183

Anonymous

Anonymous // 01/01/2019

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English

“The delivery wasn't successful but the customer service has resolved the problem as to my satisfaction.”

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Posted 1 month ago

“Love the flavors!”

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Posted 1 month ago

“Grapefruit lemon and passsionfruit are all delish. Really good to mix-n-match too!”

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Posted 1 month ago

“My husband likes the cola flavor, but I do not. Still like your blackberry best. Lemonade was very mediocre. Guess I have to go back to our favs like apple, blackberry and passion fruit.”

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Posted 1 month ago

“The new Pink Lemonade flavor is pleasant but I taste more raspberry than lemon. I was hoping for more of a lemony tang !”

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Posted 1 month ago

“The Lemon/Lime drops are delicious.”

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Posted 1 month ago

“This is my second ultralight steel. I love that it's 28 oz and keeps my water cold. Easy to take everywhere with me. (And I can slap a sticker of my dog on it. 😁)”

waterdrop US 5 star review on 10th June 2025

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Posted 1 month ago

“Love the taste.. makes me want to drink more water.”

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Posted 1 month ago

“Love the cola drops”

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Posted 1 month ago

“Makes me drink more water!”

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Posted 1 month ago

“Excellent way to drink more water!”

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Posted 1 month ago

“Wow loving the new flavors orange and lemon, I think lemon has a new home, it's just like lemonade, yummy! Cucumber is an ol time favorite 😍 ❤️”

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Posted 1 month ago

“Order hasn’t arrived after a month! Believe the tracking number is fake!”

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Posted 1 month ago

“For someone who does not like to drink water this is the best product. It gives a nice fresh flavor that helps with the water aversion. Great flavor aside - you can't beat the nutritional benefits that waterdrop puts into their microdrinks. I have also given waterdrop out as gifts.”

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Posted 1 month ago

“Love the new citrus flavors. Especially the orange and grapefruit.”

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Posted 1 month ago

“MAKE MORE - BEST FLAVOR EVER!!!!!!! I've been enjoying Waterdrop for a couple of years now and I really enjoy the Passion Fruit (formerly SKY) flavor, but was super excited when the announcement came out about the new Pink Lemonade. There was a slight delay in the shipment of this flavor arriving to store location where I purchase my products, however, I excitedly went back when it finally arrived and bought 5 boxes. I went home and quickly made myself a drink and was SOOOOOOOOO thrilled with the taste, that I went back and bought 5 more boxes (and got some more to spare). PLEASE KEEP THIS AS A PERMANENT REGULARLY AVAILABLE FLAVOR...it's fabulous!!! The company will be blessed!!!”

waterdrop US 5 star review on 5th June 2025

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Posted 1 month ago

“Taste great, though I love anything lemon. The trio pack and pink lemonade are great options. Lime is fresh and the lemon options pack the right punch to the buds. Cubes fizz out in 3 min. 1 cube in 20 ounces of water. Will buy again if still available during a future purchase.”

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Posted 1 month ago

“I keep coming back to Waterdrop every month as I love the flavors and love that I can earn points to redeem for quality products! My new favorite micro drink flavor is the limited time only Pink Lemonade flavor!!!”

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Posted 1 month ago

“Using a 16.9 oz. bottle, spring water changes color to a cola color. Tastes lightly like a commercial cola. Using a sparkling water poured into a 16.9 oz bottle it darkened the water. Obviously it has to be capped. On opening it fizzed and overflowed the bottle.”

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Posted 1 month ago

“Love Love Love the new Pink Lemonade flavor!”

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Posted 1 month ago

waterdrop US is rated 4.7 based on 5,926 reviews