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waterdrop US Reviews

4.7 Rating 5,869 Reviews
93 %
of reviewers recommend waterdrop US
Company Reviews Product Reviews
44,025
 Metrics Info
4.7
Based on 5,869 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Customer Service
4.5 out of 5
Returns & Refunds
Returns Process
Could Be Better
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Laura
Verified Buyer
“My favorite way to hydrate is waterdrop!”
Helpful Report
Posted 1 month ago
Susan
Verified Buyer
“I love the peach tea. Great flavor. Easy to carry the small pods in my purse. Thank you.”
Helpful Report
Posted 1 month ago
Anonymous
Verified Buyer
“Love the cola! Tastes great.”
Helpful Report
Posted 1 month ago
Theresa
Verified Buyer
“The company has good stuff, just disappointed with my cup purchase. I LOVED the cup when I got it. The lid was fun to drink from. I was going to gift two more to family members because i thought it was so great. I had it for less than a week and was using it, drinking from it. Then it happened, I moved my phone to the other side of me, and it happened to tap my glass cup during the move. The tap was not hard, not uncontrolled not careless, but a small accidental tap, unrushed. And then CRACK! It cracked! In less than a week! And when I contacted them about it for a cup replacement, the retribution I receive is just $10 off next purchase. My cup is cracked. In less than 1 week of ownership. I expected it to be a little more durable than breakage by cell phone edge. Just be ready for a weak cup. It's great, but flimsier than it feels. I wasn't expecting this. I'm severely disappointed.”
Helpful Report
Posted 1 month ago
Stacey
Verified Buyer
“Love waterdrop so much! I will not drink my water without it.”
Helpful Report
Posted 1 month ago
LA
Verified Buyer
“Thus far my favorite flavor is the Koko Pina. The pomegranate is a close second. Neither has a strong chemical taste.”
Helpful Report
Posted 1 month ago
Lynda
Verified Buyer
“I love these flavors and the convenience of waterdrop. I'll be a repeat customer for sure!”
Helpful Report
Posted 1 month ago
Paul N
Verified Buyer
“Good quality bottle & great blueberry flavor.”
Helpful Report
Posted 1 month ago
Andre
Verified Buyer
“I have tried almost all of the flavors and enjoy this product almost daily. Plus it gets me to drink more water and not as much sugary drinks. Cheers.”
Helpful Report
Posted 1 month ago
Christine
Verified Buyer
“I bought lemon lime and really like the taste. It's refreshing, especially with the Arizona heat.”
Helpful Report
Posted 1 month ago
Nancy
Verified Buyer
“Great products that taste amazing!”
Helpful Report
Posted 1 month ago
Tony
Verified Buyer
“I really like the Lemon-Lime flavor. When using it with my Sodastream carbonator, it tastes just like one of my favorite sodas (7-up or Sprite).”
Helpful Report
Posted 1 month ago
Jeanette
Verified Buyer
“Absolutely love it!!! It is perfect!!”
Helpful Report
Posted 1 month ago
Heather
Verified Buyer
“Love the bundles”
Helpful Report
Posted 1 month ago
Karen
Verified Buyer
“I really like that I can put these in my purse and go anywhere and add them to my water. I feel better drinking water and don't have to worry about what their water tastes like. I can switch up the flavors also so I get a nice variety. Great to hare with family and friends so we can all be healthier.”
Helpful Report
Posted 1 month ago
Sean
Verified Buyer
“I love these things! All the flavors are amazing, and the fact that it's 0 calories, no added sugar and NO ARTIFICIAL SWEETENERS is awsome. What a great product!”
Helpful Report
Posted 1 month ago
Joe
Verified Buyer
“Great bottles, awful accessories, and even worse customer service. Ordered pull up caps for glass bottles I purchased from waterdrop and based on the reviews was expecting at least a product that worked. Caps were useless as no water would come out since they require suction which cannot happen with a glass bottle. Waterdrop made me pay to ship all the useless caps back to them and only after 5 emails with 5 different customer service reps.”
Helpful Report
Posted 1 month ago
Brian
Verified Buyer
“True apple flavor”
Helpful Report
Posted 1 month ago
Shelby
Verified Buyer
“I love not only how yummy they are but how easy and convenient too!”
Helpful Report
Posted 1 month ago
Michael
Verified Buyer
“The grapefruit drops are delicious and very natural tasting. The orange and lemon likewise. I like to use one drop per 32oz. of water as the flavor is present but not overwhelming. I can dring about 60-70oz a day. Perfect hydration.”
Helpful Report
Posted 1 month ago
waterdrop US is rated 4.7 based on 5,869 reviews
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