I ordered two Waterdrop cups and they arrived with thick black marks on them. Almost like streaks of rubber. They were nothing like the smooth slightly marble finish shown in the adverts. On raising this with Waterdrop and asking for replacements, they refused. All they would say is that they would let the Product dept know and that each cup is unique and ‘we are still far from the home stretch and are always trying to improve our products…’ . How hard would it have been to replace them with ones without significant black marks?
1 year ago
Waterdrop UK has a
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