Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,327 Reviews

94 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,327 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 5 star review on 26th September 2024

Dyl W

Waterdrop UK 5 star review on 10th August 2023

Yuliya

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product!”

Helpful Report

Posted 2 days ago

“Would leave 0* if possible Would leave 0* if possible. Awful customer service. You have to pay for any returns yourself and to the Czech Republic, so think £10-£30. Then go through an extremely unnecessary lengthy return process to get a refund. Getting my money back took two months, countless emails and was like squeezing blood from a stone. There are many nicer bottles and accessories from easier and reputable companies like Camel. Wouldn’t ever waste my time with this company again. And I definitely wouldn’t trust their cubes of water flavour, looks like poison to me. Just add a slice of fruit to your drink.”

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Posted 2 days ago

“Best glass bottle out there. The drops taste so goood.”

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Posted 3 days ago

“Love the flavours and it’s so easy to drink more water. Just wish there was compostable packaging”

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Posted 3 days ago

“Love these bottles, this was a present for my tennis partner.”

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Posted 4 days ago

“Just love Waterdrop! It's really help me to dink more, as the cubes are not overpowering the water, yet it gives some taste to it. The small individual packiging usefull, as I just can drope some in to my bag, and hitt the road, or just take some to work.”

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Posted 5 days ago

“Nice easy solution for those of us who hate the taste of water. So many choices of flavours. Waterdrop always despatch items smartly and with couriers who seem to look after their products. Honestly can't fault them at all.”

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Posted 1 week ago

“Absolutely love this order , fabulous flavours that make drinking more water so much easier x”

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Posted 1 week ago

“Love the Cola the best flavour out of all of them. Not overly sweet and true to taste. Always buy a double pack”

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Posted 1 week ago

“The bottles keep water so cold and are look really cool.”

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Posted 1 week ago

“I really like the flavours. So much so I have placed another order. I find ordinary squash upsets me and got bored drinking just water. Water drops taste lovely without upsetting my stomach.”

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Posted 1 week ago

“The lime flavour is amazing”

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Posted 1 week ago

“Terrible website and customer service.”

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Posted 2 weeks ago

“OK but taste of glorified sherbert poweder and as such terribly overpriced.”

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Posted 2 weeks ago

“Love it all of your products”

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Posted 2 weeks ago

“I first discovered Waterdrop 4 months ago and the drinkware is quality and looks good. The flavoured cubes taste great and are so easy to use, particularly now I am using the hot drinks too with no need for tea bags. It's fair to say I am obsessed and have already tried every flavour available. Got a nice collection of glass and steel bottles in different sizes too. I have even converted my daughter!”

Helpful Report

Posted 2 weeks ago

“Absolutely love these insulated bottles, such great quality and always get comments on what great design and colours. Keeps my coffee hot for hours, not bulky to drink from or to carry and they don’t leak. Can’t find better elsewhere, very happy 😊”

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Posted 2 weeks ago

“Excellent - I drink so much water these days because of water drop! Delicious flavours and easy to travel with. Just need a travel case and good to go!”

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Posted 2 weeks ago

“very disappointed never received Completely unacceptable and very poor customer service.”

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Posted 2 weeks ago

“Love the flavours I've tried so far, refreshing and tasty.”

Helpful Report

Posted 2 weeks ago

Waterdrop UK is rated 4.7 based on 4,327 reviews