Waterdrop UK Reviews

Name: Waterdrop UK
Rating: 4.71

4.7 Rating 4,738 Reviews

93 %

of reviewers recommend Waterdrop UK

4.7

Based on 4,738 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	6 - 12 Hours
Customer Service	4.7 out of 5

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Waterdrop UK 1 star review on 3rd July 2025

Lisa K

Waterdrop UK 5 star review on 26th September 2024

Dyl W

Anonymous

Anonymous // 01/01/2019

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English

“Very pleasent drinks and flavours”

Helpful Report

Posted 1 hour ago

“These cubes are the best thing I’ve tasted. I never used to drink much water but since buying these I’ve always got a bottle with me. Service is great and the package always arrives when they say it should. If you haven’t tried the cubes year I recommend you do.”

Helpful Report

Posted 1 hour ago

“Live all of the new Ricola flavours plus my fav with citrus. They are refreshing and certainly deliver the quench factor when drinking.”

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Posted 1 day ago

“I've never been a fan of diluting juice or just water spent a fortune every month on cans of juice. In July I decided time for a change and to get healthy and lose weight, since I started with waterdrop I'm bypassing all juice and carry them in my handbag for when I'm out and about. I've started the subscription and my 8 yr old son is helping himself too.”

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Posted 2 days ago

“Not my fav all 4 flavours but still good and gives choice I need”

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Posted 2 days ago

“Great accessories for cleaning and good quality glass, even better customer service”

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Posted 3 days ago

“Have been ordering Waterdrop a few times now and absolutely loving the new flavours. Some of them are much sweeter than others so have been adjusting the amount of water. Definitely helping me keep hydrated. I’m glad they’ve changed to their current courier—more reliable deliveries.”

Helpful Report

Posted 4 days ago

“I received my latest order just over a week ago, and I was thrilled to discover the Ricola Discovery Set—wow, I absolutely love them! This is only my second order, and I already try to place one every month. The service is fantastic, the taste is incredible, and thanks to these delicious cubes, I’m drinking more water than ever!”

Helpful Report

Posted 5 days ago

“Amazing flavours. So many diffierent combinations to make. Customer service is excellent and responses are fast.”

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Posted 1 week ago

“Very tasty and moreish would definitely recommend and will buy again”

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Posted 1 week ago

“Absolutely love the product. As a diabetic I have to be so careful of what sugar is in drinks. Water is the best option but I like to have some flavour- the frosted lime & grapefruit flavours are brilliant. Could not recommend enough 😺”

Helpful Report

Posted 1 week ago

“Never disappointed,reliable service with a wonderful variety of flavours.”

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Posted 1 week ago

“Gorgeous bottle and the new Ricola flavours of Raspberry Melissa and Verbena Mint are gorgeous too. You can really taste the Raspberries and Lemons in both drinks. I will definitely these again. 😀.”

Helpful Report

Posted 1 week ago

“Fantastic flavours”

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Posted 1 week ago

“Love Waterdrop, love the brand. Wish the UK store would actually appear on the social channels other than just the Mainland European stores.”

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Posted 1 week ago

“The product is very good well presented and loved all the cubes . The delivery service is chronic. And unacceptable , takes over a week and then expected to stay for ; hours for delivery archaic and unacceptable hence the three star rating .I will not order again until this gets resolved”

Helpful Report

Posted 1 week ago

“Great taste and lots of variety of flavours to choose from”

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Posted 1 week ago

“Love them all thanks I will keep buying”

Helpful Report

Posted 1 week ago

“Waterdrop is fairly easy to deal with. Still can not get my smart drink cap to work and updates don't seem to do much. A lot of trouble to try and sort, so remains unused. On the plus side, there is so much choice of flavoirs and big decisions over which one to use every time I make up a bottle.2”

Helpful Report

Posted 1 week ago

“Refreshing flavour - one of our favourites. Nice balance between sweet and tart. Full of flavour - I actually sometimes make up a bigger jug with just one drop.”

Helpful Report

Posted 1 week ago

Waterdrop UK is rated 4.7 based on 4,738 reviews